Objectives and KPI

34c2 Obiettivo

This feature manages identification, planning, and progress of your KPI. Every KPI is managed through various stages that define monitoring, responsibilities, costs, resources. Gathered data are entered into a schedule that allows monitoring of processes through completion.

Audit

Obiettivi-Qsa

This feature enables audits planning and reporting. Planned audits are monitored and notified to users. Every audit is recorded using a complete and detailed template, which can be associated to checklist, noncompliance, observations, thus allowing users to easily begin corrective actions. Commitments, communications, reports, summary tables, and indicators complete the overview of this feature.

Nonconformity & corrective actions

Non-conformita-Reclami-Qsa

This feature manages opening, management, and closing of Noncompliance and Customer Feedbacks. Every occurrence is recorded, reported to the relevant parties, assigned to a manager, classified for data tracking and statistical purposes, and evaluated in order to identify improvements via corrective actions.  The module features tracking of commitments, communications, reports and tables to help gauge this aspect of business environment.

This feature also manages the planning, the progress and the evaluation of the Corrective Actions efficiency. Every occurrence keeps track of the source, allows identifying the timing, responsibilities and operative mode to improve it. It also allows for the following of it constantly during its realization; enhancing the deadline registers and reports. Email and message notifications involve staff in the realization and the control of actions. Reports, summary tables and indicators complete the features' overview of this module.

Actions to address risks and opportunities

Azioni-correttive-preventive-qsa

This feature manages the planning, the progress and the evaluation of effectiveness of the Actions to address risks and opportunities created trough the Risk Based Thinking approach. Every occurrence keeps track of the source, allows identifying the timing, responsibilities and operative mode to improve it. It also allows for the following of it constantly during its realization; enhancing the deadline registers and reports. Email and message notifications involve staff in the realization and the control of actions. Reports, summary tables and indicators complete the features' overview of this module.